Welcome to Sooqtic.com ! By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
1. General Information
1.1. About Us: Sooqtic.com is an e-commerce platform based in Morocco, offering a variety of products for online purchase.
1.2. Acceptance of Terms: By using Sooqtic.com, you confirm that you are at least 18 years old or have parental or guardian consent to use the site.
2. Products and Pricing
2.1. Product Descriptions: We strive to provide accurate descriptions of products. However, we do not guarantee that product descriptions, images, or prices are error-free.
2.2. Pricing: All prices are listed in Moroccan Dirhams (MAD) and include applicable taxes unless stated otherwise. Prices are subject to change without prior notice.
2.3. Product Availability: Product availability is subject to stock levels. In the event a product is out of stock after an order is placed, we will notify you and provide alternatives or a refund.
3. Orders and Payments
3.1. Order Confirmation: After placing an order, you will receive an email confirmation. This email is not an acceptance of your order but a confirmation of receipt.
3.2. Payment Methods: We accept various payment methods, including mobile payments, bank transfers, cash on delivery and paypal (where available).
3.3. Payment Security: All payment transactions are secure and encrypted. Sooqtic.com does not store your payment details.
3.4. Order Cancellation: Orders can be canceled before shipment. Once shipped, cancellations will not be accepted.
4. Shipping and Delivery
4.1. Shipping Policy: We offer delivery services within Morocco. Delivery times may vary depending on your location and the shipping method selected.
4.2. Shipping Costs: Shipping costs are displayed at checkout and vary based on the delivery address and the weight of the items.
4.3. Delivery Delays: We are not responsible for delivery delays caused by third-party couriers or unforeseen circumstances.
5. Returns and Refunds
5.1. Eligibility: You may request a return or refund within 7 days of receiving the product, provided it is in its original condition and packaging.
5.2. Refund Process: Approved refunds will be processed via the original payment method within 3-5 days.
5.3. Non-Returnable Items: Certain products, such as perishable goods, personalized items, and hygiene-related products, are non-returnable.
6. User Accounts
6.1. Account Responsibility: Users are responsible for maintaining the confidentiality of their account credentials and for all activities conducted through their account.
6.2. Account Termination: We reserve the right to suspend or terminate accounts that violate these Terms and Conditions.
7. Limitation of Liability
Sooqtic.com is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services.
8. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Please review this page periodically for updates.
9. Contact Us
For any questions or concerns about these Terms and Conditions, please contact us at: Email:contact@sooqtic.com Address: IM 26 BIS M/ ARABI C MAG N2, KENITRA
